Cookie Policy
Effective date: 31 May 2026 | Last updated: 31 May 2026
This Cookie Policy explains how New Horizon Platforms Kft. (the "Operator", "we", "us") uses cookies and similar tracking technologies on the CrawlHawk service (the "Service") at crawlhawk.com. It supplements our Privacy Policy.
1. What Are Cookies
Cookies are small text files placed on your device when you visit a website. Similar technologies include local storage, session storage, pixels and software development kits. We refer to all of them as "cookies" in this policy.
2. Legal Basis
In accordance with Article 5(3) of the ePrivacy Directive (2002/58/EC) as transposed into Hungarian law, we store cookies on your device, and access cookies already stored, on the basis of:
- Strict necessity — for cookies that are strictly necessary to deliver the service that you have requested. No consent is required.
- Your consent — for all other cookies. Consent is obtained through our cookie banner displayed on first visit and can be withdrawn at any time.
3. Categories of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are required for the Service to function. They support authentication, session management, security (including CSRF protection), load balancing, language selection persistence, and storing your cookie preferences. They cannot be disabled in our consent banner.
3.2 Functional Cookies
These cookies remember choices you make to provide enhanced functionality, such as your language and country preferences and recently used Crawl configurations.
3.3 Analytics Cookies
We use Google Analytics to understand how Users interact with the Service, identify performance issues and improve the service. Analytics cookies are only set after you give consent. Where supported, IP addresses are truncated and data is aggregated.
3.4 Third-Party Operational Cookies and Similar Technologies
Stripe sets cookies necessary to process payments and to perform fraud and risk checks during payment sessions. Sentry does not generally set cookies in the classic sense, but may use similar technologies and technical identifiers (such as session-bound identifiers in browser storage) to correlate error and performance reports.
4. Summary Table
The table below summarises the main cookies and similar technologies set on the Service. The exact list of cookie names, providers and durations is available in our consent banner and is updated as the Service evolves.
| Cookie / Provider | Purpose | Category | Typical duration |
|---|---|---|---|
| CrawlHawk session cookie | Authentication and session management | Strictly necessary | Session / up to 30 days |
| Cookie consent cookie | Stores your cookie consent choice | Strictly necessary | Up to 12 months |
| Language and country preference | Remembers your interface preferences | Functional | Up to 12 months |
| Google Analytics (_ga, _gid) | Analytics, usage measurement | Analytics (consent) | Up to 14 months (as configured) |
| Stripe | Payment processing, fraud and risk checks | Strictly necessary during payment | Set by Stripe |
| Sentry | Error correlation (similar technologies / technical identifiers, not classic cookies) | Operational | Session / short-term |
5. Managing Your Preferences
You can manage your preferences at any time through:
- the Cookie Settings link available in the Service footer;
- your browser settings, which generally allow you to view, delete and block cookies (note that blocking strictly necessary cookies may impair Service functionality).
Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.
6. Retention of Cookie Consent
Cookie consent records are stored for up to 12 months, after which we will request your consent again.
7. Third Parties
Third parties that set cookies on the Service have their own privacy and cookie policies, which we encourage you to consult. The current list of third parties is available in our consent banner and in our Privacy Policy.
8. Changes to This Policy
We may update this Cookie Policy from time to time. Material changes will be reflected in our consent banner and on the Service.
9. Contact
For questions about this Cookie Policy, please contact us at support@crawlhawk.com.